Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at artofsparkle@gmail.com. Please note that returns will need to be sent to the following address: call 772 766 4326

You can always contact us for any return question at artofsparkle@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at artofsparkle@gmail.com.

Art of Sparkle LLC – Return & Refund Policy (USA)

At Art of Sparkle LLC, we are committed to providing exceptional quality and customer satisfaction. Please review our Return & Refund Policy carefully before making your purchase.

30-Day Money Back Guarantee

Art of Sparkle LLC offers a 30-day money back guarantee on eligible items. To receive a refund, all return requirements must be met.

Ring Sizing Policy

All rings are made in a standard size 7.

If you request any ring size above size 7 or below size 7, the ring becomes a custom-sized item.
Custom-sized rings are FINAL SALE and cannot be returned, refunded, or exchanged for any reason.

Eligibility for Returns

To qualify for a return or refund:

The item must be unworn, unused, and in its original condition.
The item must not be sized, altered, or customized in any way.
The original tag must be attached and intact.
The item must be returned in its original packaging.

Any piece that is worn, sized, altered, or has the tag removed is considered a final sale and is not eligible for a return, refund, or store credit.

Final Sale Items

The following items are considered Final Sale and cannot be returned, exchanged, or refunded:

Items that have been worn
Items that have been resized or altered
Rings ordered in any size other than size 7
Items missing original tags
Customized or special-order items

Return Shipping Responsibility

If you choose to return an eligible item:

All return shipping costs are the responsibility of the client.
The client must pay for shipping insurance.
Art of Sparkle LLC is not liable for lost, damaged, or uninsured return shipments.

Gemologist Certification Requirement

To ensure the authenticity and integrity of all returns:

All jewelry returns must include a certified statement from a licensed gemologist confirming that the returned item is the exact same piece originally purchased, with no alterations or substitutions.
Returns without this certification may be rejected.

Refund Processing

Once your return is received:

Art of Sparkle LLC will inspect and verify the item.
You will be notified of approval or denial.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping costs are non-refundable.